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A pipe burst
FirstTurn off the main water shutoff.
Shut off the water, stay away from wet electrical things, then call for help.
- Find the main shutoff (basement, garage, crawl space, under the home, or outside by the foundation) and turn the handle to the right until it's snug. Source: Regional Water Providers1
- No shutoff, or it won't turn? Open all your faucets and flush the toilets to drain the pipes and lower the pressure. Source: Regional Water Providers1
- Call a plumber, or your landlord if you rent. Burst pipes inside your home or yard are the property owner's responsibility; a break in the street is the water provider's. Source: Regional Water Providers1
- Then contact your home or renters insurance. Source: Regional Water Providers1 Take photos of the damage first.
When things calm down: Finding your water shutoff and breaker panel
Sources
- Regional Water Providers Consortium Emergency water shut-off
- American Red Cross Frozen pipes
- American Red Cross Flood safety
Last checked October 2, 2026 against the sources listed.