Legal · Identity theft
Freezing your credit
A credit freeze blocks new lenders from seeing your credit report, so no one, including you, can open new credit in your name. It's free, doesn't touch your score, and lasts until you lift it. Freeze at all three bureaus (Equifax, Experian, TransUnion); online or by phone it must happen within one business day. Before you apply for an apartment, loan or card, ask which bureau they use and lift just that one. Online or phone lifts must happen within an hour.
You'll need
- Your Social Security number, date of birth and address history
- About 20 minutes and a phone or computer
- A password manager or other safe place for the logins or PINs you create
Do it like this
- Save each login or PIN in a password manager. You'll need them to lift the freeze later.
- Lift it only when you need to. Before you apply for credit or a job, rent an apartment or buy insurance, ask which bureau the company will use, lift the freeze there, and put it back when they're done. Source: FTC1 Online or by phone, a lift must happen within one hour. By mail, within three business days. Source: USA.gov2
Freeze vs. fraud alert
You can have both at once. Source: FTC1
| Credit freeze | Initial fraud alert | Extended fraud alert | |
|---|---|---|---|
| What it does | Blocks new lenders from seeing your report | Businesses must check with you before opening new credit; they can still see your report | Same as initial, and takes you off marketing lists for unsolicited credit and insurance offers for 5 years |
| Who can get it | Anyone | Anyone who is or thinks they may be a victim of identity theft | Identity theft victims with an FTC identity theft report or a police report |
| How long | Until you lift it | 1 year, renewable | 7 years |
| Where | Each of the three bureaus | Any one bureau, which tells the other two | Any one bureau, which tells the other two |
| Cost | Free | Free | Free |
Who can still see a frozen report
Before a big application
- Ask the landlord, lender or employer which bureau they'll check.
- Log in to that bureau and lift the freeze.
- Apply.
- Freeze again once the check is done.
See it done
Video by FTCvideos Government
Protect your identity by freezing your credit
2026 · Checked October 3, 2026
Video won't load at school or work? No problem. Everything you need is in the steps; the video's just a bonus. Watch it on YouTube later.
If it doesn't work
- Can't get into your bureau account? Use the bureau's phone line and have your SSN and past addresses ready.
- Lender says it can't see your report? Ask which bureau it uses and lift the freeze there. Source: FTC1
- Think someone already used your identity? Place a fraud alert too. An initial alert gets you a free report from each bureau. Then go to IdentityTheft.gov. Source: FTC1
- Bureau won't place or lift a freeze? You can submit a complaint to the CFPB.
Good to know
The details, if you want them. Tap a line to open it.
A note on screening reports
The CFPB notes that the federal law requiring free freezes doesn't apply to reports requested for employment, tenant screening or insurance. Source: CFPB3
Take it with you
Printable cardDownload card (PDF)Sources
- Federal Trade Commission Credit freezes and fraud alerts
- USA.gov How to place or lift a security freeze
- Consumer Financial Protection Bureau What is a credit freeze?
Lesson L6.1 · Last checked October 2, 2026 against the sources listed.
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